KB: PushNotification broken after upgrading to CFix.65CR1.2201 ·

Yesterday I updated a Connections environment to the latest CFix. In other environments I found that PushNotification Cluster was not started after the update, like described in the knowledge base document PushNotification broken after upgrading to CFix.65CR1.2201. In this update the application and cluster were running, but not working at all. Browser console.log showed the error:

Error connecting to push auth sync service /servic/info: RequestError: Unable to load https://cnx-fqdn/push/service/info status: 500

So I tweaked the workaround from the knowledge base document above. I used the find command with the option -exec which is great for running commands on all found files. So we can search and move the files in one step.

On each Application Server Node, go to this directory:

# <WAS_HOME>/profiles/<profile_name>/installedApps/ConnectionsCell/PushNotification.ear
cd /opt/IBM/WebSphere/AppServer/profiles/AppSrv01/installedApps/ConnectionsCell/PushNotification.ear

Move files

# Create a backup directory
mkdir ~/backup_pns
# Find and move the files
find -name \*slf4j\*1.7.5\* -exec mv {} ~/backup_pns \;

Restart the PushNotification application or PushNotification Cluster

Note

PushNotification is very important for the Desktop Plugins, so don’t underestimate the importance of this app.

Author

Christoph Stoettner

I work at Vegard IT GmbH as a senior consultant, focusing on collaboration software, Kubernetes, security, and automation. I primarily work with HCL Connections, WebSphere Application Server, Kubernetes, Ansible, Terraform, and Linux. My daily work occasionally leads to technical talks and blog articles, which I share here more or less regularly.

Related